Shipping including Click & Collect
Click & Collect
- All products are available for click & collect, free of charge. Select this on the payment page by clicking on the down arrow within the Delivery box.
- You will receive an automated e-mail confirming your order.
- Once your order is ready for collection, we will send you a further e-mail to advise.
- For up to date collection times see here.
- All UK orders are shipped via Royal Mail at a flat rate of £3.50 or free if you spend over £60.00.
- We aim to process all orders within five working days (most of the time it's much quicker than this).
- We send all large letters first class. Parcels will be sent 2nd class. If you need us to send a parcel out first class; please contact us and we will quote for the appropriate additional shipping cost.
- You will receive an email from us advising that your order has been dispatched.
- Your order should reach you 3-5 working days after dispatch but please allow up to 10 working days as this is when Royal Mail deem the parcel "lost".
- Our standard shipping is not tracked or signed for. If you would prefer to have your parcel sent via a tracked or signed for service, please contact us to arrange. We always obtain proof of postage so that we can look into any lost parcels.
- Not currently available.
Our refunds and returns policy is available here.